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FAQ - KNOW BEFORE YOU GO!

We encourage all of our guests to follow these simple suggestions so that you don't hold yourself back from having a great time at Dark Harbor.

We ask all of our guests to PRINT OUT THEIR TICKETS prior to arrival. This will cut down on the wait time at Will Call.

What is Dark Harbor?

Dark Harbor is the Queen Mary’s annual Halloween event featuring mazes, monsters, food and beverages, RIP lounge and entertainment.

Is there an age restriction?

No, there are no age restrictions. We do not recommend children attend Dark Harbor. Dark Harbor can be extremely frightening and may contain images not appropriate for young guests.

I want to stay overnight are there room packages available?

Yes, we have room packages starting at $229 including an overnight stay in a stateroom - that includes: (2) General Admission tickets, (2) Fast Fright front of the line passes & a (1) night stay aboard the haunted Queen Mary for one low price.

Are there ins and outs?

No, there are no ins and outs.

What other items are restricted?

The following is a list posted of prohibited items for this event: knives/weapons etc., drugs & drug paraphernalia, gang colors, disorderly conduct, wallet chains, costumes, coolers, chewing gum, pens and markers, carabiner key chains, and outside food & beverage. No refunds or exchanges.

How many new mazes are there?

There are three new mazes for 2014. Dark Harbor is pleased to unveil three brand new mazes, Voodoo Village, Soulmate and B340, and an Exclusive Encounter unlike any other haunted experience onboard the infamous cruise liner.

Are there any hotel packages with VIP upgrade?

There are upgrade options available for $60 per person, available at passenger information onsite, reservations or the box office.

Are costumes allowed?

No. Costumes without masks are ONLY allowed on Halloween (Oct. 31) and both days of Dia De Los Muertos Nov. 1 & 2. Costumes must be registered prior to entering the event. Masks are not permitted. Click here for the Dark Harbor costume waiver.

Where do I register my costume?

Costumes can be registered on site here.

When is Dark Harbor?

The terror begins October 2 and runs for 20 haunted evenings through November 2 from 7PM to midnight, while closing at 1AM on Fridays and Saturdays. Ticket prices start at just $20 online, with Fast Fright, VIP Passes, and lodging packages available.

Is Dark Harbor Open on Halloween?

Yes, Dark Harbor will be open on Halloween from 7PM- 1AM

What are the hours?

7PM- 12AM and 7PM-1AM on Fridays and Saturdays, though some maze lines may close early due to capacity. We recommend arriving early to avoid the lines!

What is the ticket price?

Tickets start at $20 for the Happy Haunting Hour and $24 for General Admission (online only). We recommend that guests buy their tickets online to save time in line and save money. Tickets are less expensive when bought online in advance. Also - PRINT OUT YOUR TICKETS prior to arrival and avoid the WILL CALL LINE. Click here for Dark Harbor ticket information.

Are the prices the same every day?

No, prices are dynamic and may be higher or lower depending on the day you want to attend. We encourage guests to attend during the first days to avoid higher prices. Click here for the Dark Harbor Calendar.

Do you accept AAA Discounts for Dark Harbor?

Dark Harbor accepts a variety of promotional codes, but we do not offer AAA discounts for Dark Harbor at this time.

Where can I purchase Dark Harbor Tickets?

Dark Harbor tickets can be purchased online at queenmary.com/darkharbor or purchased onsite.

Does the Fast Fright pass get you into every maze?

Yes, Fast Fright passes are good for all six mazes for the duration of the night and includes front of the line access into the event.

What is a Fast Fright Pass?

Fast Fright passes allow you to enter mazes in front of everyone else waiting in line saving you time, plus front of the line access into the event

What is a Happy Haunting Hour Ticket?

Happy Haunting Hour tickets are only $20. Guests must enter the event before 8PM or pay the full General Admission ticket price. Happy Haunting Hour Tickets are our cheapest ticket at just $20 and once inside guests can stay until closing! Limited quantities available.

What is included in the VIP RIP Lounge?

Guests receive Fast Fright passes, access to the RIP lounge overlooking the event with seating, private bath rooms, complimentary food and 4 drink tickets. Very limited tickets are available for this RIP experience

Will there be food and beverages available inside Dark Harbor?

Yes, we will have a variety of food and beverage options, from snack items to dinner plates available inside the event. We will also a variety of alcoholic beverages from beers to a full bar. Plus we will have plenty of seating for guests to sit, relax and eat.

Will there be a vegetarian option?

We will have a variety of food for sale, including some vegetarian options.

Can I bring my own food into the event?

No, we do not permit outside food or beverage inside the event.

What does Food and Beverage cost?

Food and Beverage costs will vary, but we do our best to offer affordable options.

Will I be able to eat a full meal at the event?

We will offer a range of food choices including dinner plates, but not a sit-down dinner service.

Do you serve alcohol at Dark Harbor?

Yes, we are the only Halloween event in the area to serve alcohol inside the event. We will have beer, wine, mixed drinks and signature mixed cocktails.

Are there rides?

Yes! This year Dark Harbor will also have rides.

Will there be bands at this year’s Dark Harbor?

Dark Harbor will feature nightly entertainment such as DJs and bands in addition to the monsters, mazes, rides and attractions.

Are the sliders performing this year?

Yes, the sliders will have nightly performances

Is the event wheelchair accessible?

Yes, we have two wheelchair accessible mazes. Additionally the Freak Shows are also wheelchair accessible.

May I bring my service animal?

Yes, service animals are permitted.